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HR2601KYC - Customer Onboarding & KYC Officer

IIG Bank (Malta) Ltd, established in 2010, is a licensed banking institution regulated by the Malta Financial Services Authority. The Bank's principal activity is commodity trade finance with a focus on emerging markets and its aim is to play a role in sustainable trade finance as providers of specific expertise, market knowledge and robust compliance within a transparent supply chain.

Job title & role description:

The Bank is currently looking to recruit an Officer on a full-time basis (Monday to Friday 08:00 to 17:00 hrs) with an indefinite contract at the Branch Office in Qui-Si-Sana, Sliema.

The Customer Onboarding & KYC Officer is a member of the Customer Support Team who are responsible for the Bank's customer onboarding process, performing background checks and related customer due diligence (CDD) & KYC activities, and ensuring documentation is properly kept and is compliant with all regulatory and Bank's policies.

Main Responsibilities:

• Assisting the Relationship Officer in collecting the necessary CDD documents to open individual/corporate customer account (including KYC procedures, compilation of customer file and checking onboarding document requirements, etc). This also includes the collection of CDD documentation for non-account holders as per the Bank's procedure;
• To perform periodic customer reviews for the account holders as per the established procedure and to ensure that all the account opening documentation are up to date;
• Compiling of CDD documents of Financials Institutions with whom the Bank has an RMA and to conduct reviews of these relationships as per the Bank's procedures;
• Maintain, monitor, and review the customer profiling and transaction records;
• Handle the day-to-day requirements of the clientele and Web enquiries on KYC related queries by existing customers;
• IIG Internet banking queries.

Skills & qualifications required:

• Diploma in Banking and Finance or a relevant qualification (MQF Level 4) is considered an asset;
• Previous banking experience or experience in a similar role will be considered an asset;
• Analytical with attention to detail;
• The capability of working effectively in a team environment with minimal supervision;
• Good problem solving and decision making skills;
• Good communication and influencing skills;
• Strong written and verbal communications skills;
• Strong Time Management and ability to meet deadlines;
• Able to work in a fast-paced environment;
• Positive attitude vis-à-vis the work, challenges and non-routine tasks;
• Experience using software packages such as MS Office;
• Maltese speaking is considered an asset

Package:

• Attractive salary ranging from €22k to €25k, depending on qualifications and experience;
• Health and Dental insurance cover;
• Performance based discretionary bonus;
• Home Loan interest rate subsidy;
• Annual contribution towards a private pension scheme;
• Telephony expenses rebate

IIG Bank (Malta) Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, marital status, or any other status protected by Maltese law.

All applications will be handled with strict confidentiality and are subject to our Candidates Privacy Notice.

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