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Protecting yourself from Fraud

If you are contacted by an individual claiming to be from the Bank:

• Ensure that you are really communicating with a bank official.
• Do not provide any sensitive information.
• Do not accept requests without ensuring that these are legitimate.

The Bank will only contact you by email, phone or mail and will never:

• Ask you for any sensitive data.
• Request remote access to any of your devices.
• Tell you to make any urgent transfers from your account.

Warning Signs of Fraud

Be aware of these warning signs of fraud to keep your account safe:

• Unfamiliar transactions.
• Fake links in an email supposedly received from the Bank.
• You receive a text, call or email about unusual activity.
• You receive an email regarding financial services not offered by the Bank.

Report Fraud

If you suspect that you are the victim of bank fraud or are aware of a fraud attempt, please contact us immediately on +356 2248 4500.

 
 
IIG Bank (Malta) Limited will never ask you for any sensitive data via email, phone, or mail. If you receive any unusual requests or notice any unusual activity on your account kindly inform us on +356 2248 4500.