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HR21CSO - Customer Services Officer - Head office

IIG Bank (Malta) Ltd, established in 2010, is a licensed banking institution regulated by the Malta Financial Services Authority. The bank's principal activity is international trade finance and trade services.

The Bank is currently looking to recruit a Customer Services Officer to join their team on a full-time basis.

Main responsibilities:

• Assisting the Relationship Officer in collecting the necessary Customer Due Diligence ('CDD') documents;
• To do the account reviews for the account holders as per the established procedure and to ensure that all the account opening documentation are up to date;
• Compiling of CDD documents of Financial Institutions and to conduct reviews of these relationships as per the established procedures;
• Maintain, monitor and review the customer profiling and transaction records;
• Conduct sanction screening and monitoring of customers;
• Provide timely information as requested by the MLRO/Compliance Department in order to reply to ongoing internal reviews and regulatory authority requests;
• Keeping abreast with local & international laws, regulations and guidelines on AML/CTF;
• Providing guidance to the Relationship Officers and other customer facing staff on CDD and customer onboarding related matters.

Requirements:

• Possess a Bachelor's Degree in Banking and Finance, MCAST Diploma or recognised AML/CFT Certification at MQF level or higher;
• Ability to analyse and interpret information diligently;
• Excellent verbal and written communication skills in English;
• Be an efficient team player with a can do attitude;
• Previous experience within a similar role will be considered an asset.

All applications will be handled with strict confidentiality and are subject to our Candidates Privacy Notice.

Interested applicants are to send their CV and covering letter to: [email protected]

Application Form

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